Privacy Policy
Solutions Heating & Cooling | Privacy Policy
Effective Date April 23, 2025
Solutions Improvements Inc., doing business as Solutions Heating & Cooling (“we,” “us,” or”our”), respects the privacy of our users (“user” or”you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.heatandacsolutions.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy and notifying you via email. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, and physical address, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards, and our service booking form.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Data from Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
- Data from Cookies and Third-Party Services: Information that is collected through cookies and third-party services that we use for analytics and service delivery purposes.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Deliver the services you request.
- Communicate with you regarding services.
- Perform other business activities as needed.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site.
- Offer new products, services, and/or recommendations to you.
- Perform other necessary business activities.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
Cookies Policy
We use cookies on the Site to help customize the Site and improve your experience. A cookie is a small file placed on the hard drive of your computer. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, some parts of the Site may not function properly.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- Phone: (434) 272-1914
- Website: www.heatandacsolutions.com
- Address: 5037 Halifax rd. Suite 14, Halifax, VA 24558
We are committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you. By using the Site, you agree to the terms of this Privacy Policy.